Friday, June 24, 2011

Bioware Accounts Hacked

I received this email today. I verified it's true via various news stories on the net. If you use your your bioware password in more than one place, for an email account another message board, etc... change it. Now.

We recently learned that hackers gained unauthorized access to the
decade-old BioWare server system supporting the Neverwinter Nights
forums. We immediately took appropriate steps to protect our
consumers' data and launched a thorough ongoing evaluation of the
breach. We have determined that no credit card data was compromised
from the servers, nor did we ever have or store sensitive data like
social security numbers. Our investigation shows that information
such as user names, encrypted passwords, email addresses, mailing
addresses, names, phone numbers, CD keys and birth dates from
accounts on the system may have been compromised, as well as other
information (if any) that you may have associated with this forum
account. In an abundance of caution, we have disabled your legacy
Account. To create a new account please visit social.bioware.com.

We take the security of your information very seriously and regret
any inconvenience this may have caused you. If your username, email
address and/or password on your Neverwinter Nights account are
similar to those you use on other sites, we recommend changing the
password at those sites as well. We advise all of our fans to always
be aware of any suspicious emails or account activity and report any
suspicious emails and account activity to Customer Support at
1-877-357-6007.

If you have questions, please visit our FAQ at
http://support.ea.com/app/answers/detail/a_id/5367/ or contact
Customer Support at the phone number above.


Aaryn Flynn
Studio GM, BioWare Edmonton
VP, Electronic Arts